When the world changed, we paused and waited to see what this change would bring. As we take our next steps forward, we are so grateful for the support and understanding of our patrons and our partners.

Thank you for standing by us and continuing to support the arts! Thank you for joining us in all of these “new ways” and for waiting with us to see what this change will bring.

We are changing and we are adapting–and we are excited to welcome you back!

The protocols that follow are developed in accordance with guidelines from Ontario Ministry of Health and Wellington-Dufferin-Guelph Public Health. These protocols will be updated as new guidelines are confirmed.

If you have any questions at any time about current measures in place, please do not hesitate to contact us. The health and safety of River Run Centre patrons and staff remains our top priority.

Attending Performances and Events

Proof of vaccination or medical exemption: All individuals attending events must provide proof of vaccination (two doses at least 14 days ago) and proof of identity with name and date of birth.

Children under age 12 are currently exempt. Click here for further information regarding proof of vaccination.

Screening: All individuals must pass screening questions before attending an in-person event. Questions will be posted on the venue entrance for review.

Click here for the provincial screening tool before you attend.

Masks: Masks or face coverings must be worn inside the venue at all times.

Arrival: Doors to the venue open 60 minutes before show time; doors to the theatre open 30 minutes before show time.

Late arrivals: Anyone arriving after the scheduled show time will be seated at the discretion of Front of House. For the best experience, please arrive before show time.

Food and beverage: At this time, food and beverage are not available at River Run Centre. Patrons may bring their own bottled water or refillable water container.

Cleaning: Enhanced cleaning protocols are in place, including frequent cleaning of high-touch surfaces.

Ticket Sales and Scheduled Events

Due to the current situation, some performances have been postponed.

All impacted ticket-holders will be contacted with event-specific details as they are confirmed. If you are unable to attend a new performance date, you will receive a full refund. If an event is cancelled entirely, all patrons will receive full refunds.

If you have any questions about your ticket purchase, please email [email protected] or call the Box Office at 519-763-3000.

Upcoming Postponed Events

Delaney Jane and Coleman Hell
• Original date: May 8, 2020
• New date: February 11, 2022

A Musical Evening with Sarah Slean and Hawksley Workman
• Original date: March 1, 2020
• New date: Februrary 25, 2022

The Stampeders
• Original date: May 5, 2020
• New date: March 24, 2022

The Legendary Downchild Blues Band
• Original date: March 27, 2020
• New date: March 26, 2022

Abbamania
• Original date: April 9, 2020
• New date: April 14, 2022

Live Nation Presents Home Free
• Original date: September 23, 2020
• New date: April 21, 2022

Oh What a Night
• Original date: May 29, 2020
• New date: June 3, 2022

RCMPI Fall Production
• Original date: November 2020
• New date: November 2022

Further Resources

Thanks to our Season Sponsor:

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