We’re committed to providing inclusive services
As a public facility owned and operated by the City of Guelph, River Run Centre is committed to accessibility. Please visit guelph.ca/living/accessibility for more information, including our Accessibility Policy and procedures.
River Run Centre is fully accessible for patrons and performers. Venue accessibility features include wheelchair accessible theatres and lobbies, lowered service counters at the box office and the bar, an elevator, automatic door openers, and accessible washrooms.
Accessible seating is available in the Main Stage and Studio Theatre. If you require accessible seating, please call the Box Office at 519-763-3000 to purchase your tickets.
River Run Centre accepts Access 2 Entertainment and CNIB cards for participating performances. Look for “Access 2 and CNIB cards accepted” in the list of ticket prices on each event’s webpage. With each ticket purchased, cardholders receive a complimentary ticket for one support person or sighted guide. Tickets can be ordered through the box office by phoning 1-877-520-2408, or in person at 35 Woolwich Street. These tickets cannot be reserved online; please email [email protected] if calling or visiting is a barrier. A valid Access 2 or CNIB card must be presented when tickets are picked up from the box office during Box Office regular hours, including just before your ticketed performance. Access 2 Entertainment and CNIB cards are accepted at participating performances only and seats may be limited for some performances.
Booster Seats are available on a first-come, first-served basis.
Service Animals are welcome in the facility. Please contact Box Office to ensure that your seat selection provides sufficient space for your animal.
Assistive Listening Devices are available free of charge at Coat Check prior to the performance.
Accessible Parking is available in nearby parking garages. There are also a limited number of accessible parking spaces on site.
Back of House includes accessible dressing rooms, washrooms, and Green Room for visiting artists.
Email: [email protected]
Administration Phone: 519-837-5662
Box Office Phone: 519-763-3000
Box Office Toll-free: 1-877-520-2408
Box Office information
City of Guelph TTY: 519-826-9771
City of Guelph hours of operation
Bell Relay service:
1 800 855-0511 (Voice to TTY)
711 (TTY to Voice)
1 800 855-1155 (TTY to TTY)